Topics Related to Content

As AI reshapes how people find and interact with information online, one thing remains constant — content is still in the driver’s seat.For state government, where accurate and trustworthy information directly impacts public services, content quality is not just a best practice — it’s a public responsibility. No matter how advanced the technology becomes, the quality, clarity, and accessibility of your website content determine whether AI tools deliver accurate and trustworthy answers.
Link text should be descriptive and useful for people using screen readers and speech recognition software
This blog was updated in February 2022

An example of how our team utilizes an Agile/Scrum process: 

The Problem

A web manager notices that on video cards, it shows a square shape instead of a triangular one. That manager submits a ServiceNow ticket.