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Big Change: Creating and Publishing New Pages

You may be aware that content cleanup is underway to prepare for the upcoming platform upgrade. This content cleanup process has brought an important issue to our attention. The issue is: many pages are being created without being placed in the menu.

Our Support/Agile Process

This blog was updated in February 2022

An example of how our team utilizes an Agile/Scrum process: 

The Problem

A web manager notices that on video cards, it shows a square shape instead of a triangular one. That manager submits a ServiceNow ticket.