Training

Types of Training

Illustrated hand pointing to online training available in a Learning Management System (LMS)

What is OLT?

OLT stands for online training. This training is offered in the NC Learning Center LMS and is available on demand. 

Illustrated computer monitor depicting an online meeting with a live instructor.

What is ILT?

ILT stands for instructor-led training. Register for a scheduled session to receive a Microsoft Teams invitation. 


New Content Creators

Digital Commons Essential Training

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Digital Commons Orientation

The first step of your learning journey is Digital Commons Orientation. The goal of this self-paced e-learning course is to familiarize you with the platform terminology and foundational knowledge needed to be successful in the hands-on, instructor-led Digital Commons Basic Training. 

By the end of this course, you should be able to: 

  • describe how Drupal relates to the Digital Commons platform.
  • describe the concept of content management. 
  • define terminology used in the platform. 
  • explain the importance of ensuring content is accessible to all. 
  • locate Digital Commons help resources and further training. 
  • identify your agency Web Manager. 
  • determine when a ServiceNow request is warranted. 
Accessing the Orientation e-Learning Module

Any state employee with an NCID and LMS access may take Digital Commons Orientation in NC Learning Center. Those without LMS access, such as interns or contractors, can request access to the Orientation an alternate training environment. 

Request Orientation outside NC Learning Center

Digital Commons Basic Training

Digital Commons Basic Training follows the online Orientation module and is your hands-on introduction to content editing.

Topics

We will dive right into hands-on practice, so it is important that you understand the structure and terminology covered in the online course before joining this session.

  • Logging in
  • User interface
  • Content Types
    • Editing existing content
    • Adding new content
  • Tabs and accordions
  • Media
  • Videos
  • Views
Prerequisites

To participate in this class, you must:

Location
  • Training is conducted online through Microsoft Teams. You will receive a meeting invitation from the instructor after you register.
Registration

Contact your agency website manager for approval, then register for training.

Register for Training

Digital Commons Web Manager Training

Web Manager Training is an instructor-led session that covers advanced content editing and management of users, menus, and more. 

Topics

We will discuss more advanced topics in this class, so it is important that you understand the structure and terminology covered in the online course and Basic Training before joining this session.

  • Advanced content editing
  • Managing users on a digital platform
  • Managing menus and URLs
  • Metadata
  • Taxonomy
Prerequisites

To participate in this class, you must:

Location
  • Training is conducted online through Microsoft Teams. You will receive a meeting invitation from the instructor after you register.
Registration

Contact your agency website manager for approval, then register for training.

Register for Training


Current Content Creators

Deep-Dive Training Topics

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Writing for the Web

Writing for the Web training is suitable for anyone who creates website content, especially subject matter experts who are not professional communicators.

Topics
  • Understand your site visitors
  • How to be brief
  • Chunk information
  • Make link text meaningful
  • About PDFs
  • Emphasis
  • When to use tables
  • About FAQs
  • Effective parent pages
Location

Training is conducted online through Microsoft Teams. You will receive a meeting invitation after you register.

Registration

Register for Training

Launch the online course Creating Accessible Content: Writing for the Web in the NC Learning Center LMS

Creating Accessible Content: Writing for the Web

Coming in early 2025! Increase the accessibility and usability of your web content by learning how to communicate in plain, direct language to all visitors, including those who use screen readers. The course consists of 30 minutes of narrated video with captions, transcript, and linked resources. It covers many of the same topics as the Instructor-Led Writing for the Web training, but provides additional information that focuses on formatting web pages for digital accessibility. 

 
About the Creating Accessible Content Series

Many of you in our user community have asked for training and guidance on how to ensure your web content meets the accessibility guidelines required by the 2024 U.S. Department of Justice ruling on the Americans with Disabilities Act. In response, we are developing a series of self-paced online courses to explore accessibility and usability standards, strategies, and tools to help you get started.