Training

The first step of your learning journey is Digital Commons Orientation. The goal of this self-paced e-learning course is to familiarize you with the platform terminology and foundational knowledge needed to be successful in the hands-on, instructor-led Digital Commons Basic Training. 

By the end of this course, you should be able to: 

• describe how Drupal relates to the Digital Commons platform.
• describe the concept of content management. 
• define terminology used in the platform. 
• explain the importance of ensuring content is accessible to all. 
• locate Digital Commons help resources and further training. 
• identify your agency Web Manager. 
• determine when a ServiceNow request is warranted. 

Any state employee with an NCID and LMS access may take Digital Commons Orientation in NC Learning Center. For those without an NCID such as interns or contractors, please email Jennifer Vinciguerra to request access to an alternate training environment. 

Digital Commons Basic Training is a hands-on introduction to the platform and content editing. To participate in this class, you must:

• be authorized by your agency Digital Commons web manager, and
• have completed the self-paced Digital Commons Orientation online course in NC Learning Center prior to the session. For those without access to NC Learning Center, such as interns or contractors, please email Jennifer Vinciguerra to request access to an alternate training environment. 

Topics

We will dive right into hands-on practice, so it is important that you understand the structure and terminology covered in the online course before joining this session.

• Logging in
• User interface
• Content Types
  
  • Editing existing content
  • Adding new content
• Tabs and accordions
• Media
• Videos
• Views

Location

• Training is conducted online through Microsoft Teams.

Registration

See the events calendar, and contact your agency website manager for registration referral.

Web Manager Training is an instructor-led session that covers advanced content editing and management of users, menus, and more. To participate in this class, you must:

• be authorized by your agency Digital Commons web manager, and
• have completed Digital Commons Basic Training, and
• have completed the self-paced Digital Commons Orientation online course in NC Learning Center prior to the session. For those without access to NC Learning Center, such as interns or contractors, please email Jennifer Vinciguerra to request access to an alternate training environment.

Topics

We will discuss more advanced topics in this class, so it is important that you understand the structure and terminology covered in the online course and Basic Training before joining this session.

• Advanced content editing
• Managing users on a digital platform
• Managing menus and URLs
• Metadata
• Taxonomy

Prerequisites

• Digital Commons Orientation online module available in NC Learning Center.
• Digital Commons Basic Training instructor-led session.
• Active experience in creating and editing content on your agency website.

Location

• Training is conducted online through Microsoft Teams.

Registration

See the events calendar, and contact your agency website manager for registration referral.

Intro to Google Analytics is hands-on training to learn about Google's free website analytics service that gives you insights into how users find and use your website. This one-hour training is suitable for all website managers and agency communication staff. In addition, learn about Google Data Studio visualization tool that helps you navigate your website Google Analytics data reports. Data Studio training is done by demand to help web managers  present analytics data via informative, easy to read, easy to share, and fully customizable dashboards.

Topics

• How to start using Google Analytics on your website
• Learn about your website's audience: their locations, platforms and mobile/desktop use
• Understand how users find your website
• Discover what users are looking for while visiting your site
• Explore your site analytics during Check Points exercises. 

Support

Request support with Google Analytics or Looker Studio via ServiceNow ticket. 

This webinar is designed to provide a high-level overview of Drupal webforms and how they function. Current Drupal 9 users will gain insight into what is different in Drupal 10.

By the end of the class, you should be able to create a webform very little or no guidance.

Topics

• How to navigate around the webform section of Drupal 
• The most used elements in webforms
• Using input masks
• Using the webform results page
• How to attach webform to a node
• How to attach a webform to a landing page
• Setting up an email handler to automatically send and receive email notifications
• Permissions (just show where they are)

Location

This training is held online through Microsoft Teams.

Registration

See the events calendar, and contact your agency website manager or registration referral. 

Writing for the Web helps you get your message across to your website visitors.

This training is suitable for anyone who creates content on a Digital Commons website, especially subject matter experts who are not professional communicators. 

Topics

• Understand your site visitors
• How to be brief 
• Chunk information
• Make link text meaningful
• About PDFs
• Emphasis
• When to use tables
• About FAQs
• Effective parent pages

Location

Training is held online through Microsoft Teams.

Registration

See the events calendar, and contact your agency website manager or registration referral.