Recently, we had the pleasure of hearing from Web Managers at the Department of Revenue and Wildlife, and if you were on the call, you know those presentations were nothing short of excellent. Both presenters walked us through governance frameworks that were thoughtful, thorough, and clearly hard-won through real experience managing complex, high-traffic agency websites.
But maybe some of you left thinking, “That’s impressive, but we’re just two people; or maybe I’m just one person and that doesn’t really apply to us.”