Topics Related to Best Practices

Rollback of Adding Links to Images for Accessibility

Our user community requested the ability to add links to images in CKEditor 5, and we listened!

Click Here

Link text should be descriptive and useful for people using screen readers and speech recognition software

Navigating Usability: The Do's and Don'ts

This series will provide essential insights, dos and don'ts, and practical tips to ensure digital content is user-friendly for diverse audiences.

Spring Cleaning is Not Just for Closets

Although a website review can seem like a daunting task there a small steps you can take to ensure your content remains relevant to your visitors.

Maintain Best Practices

Front-line digital responders - pay attention to detail

Three months into 2020 and we are living in a new reality.

Every Website Needs a Champion

The most important person to ensure the success of an agency website may never log into the website. We call that person the Strategic Website Owner, but Website Champion may be a clearer title.

Web Site Archives

North Carolina maintains an archive of government websites and social media pages

This program is run in partnership by the State Archives of North Carolina and the State Library of North Carolina.

Accessibility Pertains to More than Vision Impairment

When we hear about accessibility, many of us who work with websites assume that means making content accessible for people who are blind or have other vision impairments. But it’s more than that.

Our Support/Agile Process

This blog was updated in February 2022

An example of how our team utilizes an Agile/Scrum process: 

The Problem

A web manager notices that on video cards, it shows a square shape instead of a triangular one. That manager submits a ServiceNow ticket.

The Importance of a Clean Sitemap

This blog is from a presentation at the We Are Digital Commons event on October 29, 2019. 

Managing how new content is incorporated into the website is the single most important task of the website manager.