Cartoon image of people looking at various social media icons

Creating Accessible Social Media Content

Content in this blog post is for informational purposes only and should not be considered legal advice.

Author: Phoebe Simon

Add Alternative Text (alt text) for images

Individuals with visual challenges use assistive devices to read the content on a social media post. Since images cannot be seen, these visitors use assitive devices to read an image's alt text. Providing this information allows people to visualize images when they cannot see them.

  • Avoid starting with phrases like "image of" or "photo of."
  • Provide a concise and meaningful description of the image in context.
  • If the image contains text, transcribe it accurately.

Add Video Captions

Captions are crucial for our social media visitors who have hearing challenges. While some platforms will automatically generate video captions, it is important to always manually edit them. 

  • Correct punctuation and word errors.
  • Identify specific speakers and describe important sounds or music where applicable.

Write Accessible Text

Content on your social media posts should be written in plain language. While abbreviations are prevalent in state government, use them sparingly and provide context if needed. 

  • Write hashtags in Pascal Case (example: #AccessibleContent) and put blocks of hashtags in a separate comment rather than inline.
  • Use gender neutral terms in your posts. 
  • Avoid using alternating capital letters (example: aLtErNaTiNg CaPs)
  • Avoid using words with all caps (example: ALL CAPS).

Create Accessible Visuals

Visuals should be inclusive and easy to interpret for all users.

  • Avoid relying solely on color to convey meaning and ensure adequate color contrast.
  • Refrain from using animated images with flashing or excessive movements.
  • Limit the amount of text on images to keep them clear and readable.

Emojis

Although tempting, use emojs sparingly and not as a replacement for actual words. When they are used, put them at the end of sentences. 

  • Avoid using emojis as bullet points.
  • Choose emojis over emoticons, as they are more widely understood by assistive technologies.
  • Consider avoiding memes, as their humor is often difficult to convey through text descriptions alone.

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