I’ve been hearing this question more and more lately: “What exactly is a digital service?” And I think it’s time to clarify, because the answer is important to everything we do in government.
Accessibility Blogs
Government websites are entering a new era. For years, websites were built primarily for people. Today, they are read by both people and AI. Search engines, AI chatbots, and other digital tools increasingly become the first stop when someone has a question about a government service.
You know what your web page looks like. But what does it sound like?
A screen reader lets you listen to the text of your web page.
As you work toward accessibility compliance for Title II ADA, you'll quickly discover just how many documents you've published to your site.
A public website shouldn't be a document repository. Ask yourself:
Converting PDF content to structured HTML creates content that is not only accessible and user-friendly, but also AI-compatible.
Make your data dashboard work for all users, whether they navigate with a mouse or keyboard.
Digital Accessibility Strategies and Tools for North Carolina Government Communications
As AI reshapes how people find and interact with information online, one thing remains constant — content is still in the driver’s seat.
Helping all state agencies create universal, user-friendly, and compliant digital experiences
Training recordings and materials are now available online.
At our last Digital Commons Lunch & Learn, we explored updates to the Editoria11y Accessibility Checker.
Having a website is essential but it's not enough to just have a good website, it needs to be easy to find and navigate. This is where Search Engine Optimization (SEO) comes into play. SEO helps websites rank higher in search engine results, making them more visible to users. But did you know that good SEO practices can also improve website accessibility? The two concepts are interconnected in many ways.
Creating Accessible Content: Writing for the Web is the first installment of a new learning series that aims to help you make your website accessible to all visitors.