Blog Entry List
The Department of Revenue wanted to understand where site visitors were having difficulty navigating their site, so they asked the Digital Services team to perform usability testing with North Carolina residents. The results of this exercise provided meaningful data to help the DOR Digital Services team improve the navigability and content of their site.
NCDIT’s Digital Solutions team is a finalist in the NC TECH Awards for helping state agencies prioritize a digital-first experience for constituents.
Two new features were added to the Digital Commons platform. In an effort to continually improve and innovate, we have introduced an <iframe> embed component and a language selection option.
At home and away, the Digital Solutions team is hard at work spreading the messages of usability and accessibility in North Carolina.
Since websites are the primary communication channel for state agencies, they are accountable to the public to deliver clear information about state services, agency operations, leadership, and decision-making processes.
Mastering URLs, aliases, redirects, and breadcrumbs in Drupal can significantly enhance your website’s usability and SEO performance.
Our user community requested the ability to add links to images in CKEditor 5, and we listened! Last sprint, DC-38, we changed a setting to allow users to link images. Unfortunately, this change also allowed the link tool to add bad markup that is inaccessible.
By providing clear and descriptive Alternative Texts and Filenames, you enhance the accessibility of your content, making it usable for a wider audience.
Fast growing North Carolina population expects high-quality digital services from the state, with a focus on enhanced customer experience. "Find it on the website", "Fill out this form online", "Complete the online training", "Download our app” … and many other common interactions with state services illustrate our new reality and the imperative for digital-first public interactions. These interactions reflect the evolving requirements for modern and efficient state services.
Editoria11y is not just a tool; it's a collaborative effort. It empowers everyone, to engage in real-time accessibility checks and contribute to a more inclusive online environment.
Navigating accessibility involves ensuring that heading and list items provide clear and concise summaries to aid users in understanding content structure and organization.
Link text should be descriptive and useful for people using screen readers and speech recognition software
This series will provide essential insights, dos and don'ts, and practical tips to ensure digital content is user-friendly for diverse audiences.
Have you noticed the "Promotion options" tab in the right rail while creating or editing content? Have you wondered what it does? Read on for answers!
Embarking on something new is typically accompanied by a mix of emotions — from excitement and high expectations to apprehension and concerns. This is how we are looking forward to 2024 for the Digital Commons platform development and support. It is natural to review and consider what was done previously to help predict what comes next. Among our noteworthy achievements: